Privacy Policy

Lean Initiative LLC ("Lean Initiative," "we," "us," or "our") is a Florida limited liability company based in Sarasota, FL. This Privacy Policy explains what information we collect through https://theleaninitiative.com, how we use it, and the choices you have. By using our website, contacting us, or registering for a Lean Six Sigma consultation, workshop, or training program, you agree to the practices described below.

Information we collect

We collect information you voluntarily provide through our forms — including free consultation requests, contact submissions, workshop pre-bookings, and project intake forms. This typically includes your name, email address, company name, role, industry, and a description of what you're trying to improve.

We also collect limited technical information automatically when you visit the website — such as IP address, browser type, referring page, pages visited, and timestamps — through standard server logs and privacy-respecting analytics. This information is used in aggregate to improve the website.

How we use your information

• To respond to your inquiries, schedule consultations, and follow up on requests
• To deliver the training, workshops, and consulting services you request
• To send relevant communications about your active engagement
• To improve our website, content, and service offerings
• To comply with legal obligations and enforce our agreements

We do not sell or rent your personal information. We do not share your information with third parties for their own marketing purposes.

Service providers

We use trusted third-party service providers to operate our website and communications — including hosting, transactional email delivery, scheduling, and analytics. These providers process information on our behalf under contractual confidentiality and data-protection obligations, and are limited to the data needed to perform their service.

Cookies and tracking

We use a minimal set of cookies and similar technologies to operate the website, remember preferences, and understand aggregate usage. You can configure your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function correctly if cookies are disabled.

Email and unsubscribe

Operational emails (consultation confirmations, project communications, workshop logistics) are sent in connection with your request or engagement and do not include a marketing unsubscribe link. Any optional newsletter or marketing emails you opt into will include a one-click unsubscribe link in the footer, and we honor opt-outs promptly.

Data retention

We retain personal information only as long as needed to provide services you've requested, comply with legal and tax obligations, resolve disputes, and enforce agreements. Inquiries that don't result in an engagement are retained for a reasonable period to follow up appropriately, then deleted or anonymized.

Your rights

Depending on where you live, you may have the right to access, correct, delete, port, or restrict the use of personal information we hold about you, and to object to or withdraw consent for certain processing. Florida and other US state residents may have additional rights under applicable consumer-privacy laws. To exercise these rights, contact us at mike@theleaninitiative.com. We'll respond within a reasonable time and in accordance with applicable law.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, but we work to keep your information safe in transit and at rest.

Children

Our services are directed to business and professional audiences and are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

International users

We are based in the United States and process information here. If you access the site from outside the US, you understand your information will be transferred to and processed in the US under US law.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent change. Material changes will be communicated through the website or by email if you have an active engagement with us.

Contact us

Questions about this Privacy Policy? Reach out to Lean Initiative LLC at mike@theleaninitiative.com or by mail at Sarasota, FL.