Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Lean Initiative LLC website at https://theleaninitiative.com and any consulting, training, or workshop services provided by Lean Initiative LLC ("Lean Initiative," "we," "us," or "our"). By accessing the website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or engage our services.

Use of the website

You may use the website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use and enjoyment of the site. You may not attempt to gain unauthorized access to any portion of the website, the server hosting it, or any connected systems.

Engagement terms

Specific scope, deliverables, fees, payment terms, and timelines for any consulting, training, or workshop engagement are set out in a separate written proposal, statement of work, or order form between you and Lean Initiative LLC. In the event of a conflict between these Terms and an executed engagement document, the engagement document controls for the subject matter it covers.

Intellectual property

All content on the website — including text, graphics, course outlines, templates, frameworks, and Lean Six Sigma training materials — is the property of Lean Initiative LLC or its licensors and is protected by US and international copyright and trademark laws. You may not reproduce, redistribute, resell, or create derivative works from our materials without prior written permission, except for personal, non-commercial reference or as expressly permitted by an active engagement.

Certifications and outcomes

Yellow Belt, Green Belt, and other certifications issued by Lean Initiative reflect successful completion of our specific program requirements. Outcomes from consulting and training engagements depend on client context, leadership commitment, and execution; case studies and metrics on this site are illustrative of past results and are not promises or guarantees of future results.

Disclaimer

The website and its content are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the maximum extent permitted by law, Lean Initiative LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising out of or related to your use of the website. For matters governed by an engagement agreement, liability is limited as set forth in that agreement.

Indemnification

You agree to indemnify and hold Lean Initiative LLC harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of the website, your violation of these Terms, or your violation of any rights of a third party.

Third-party links

The website may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or availability of those sites. Following third-party links is at your own risk.

Governing law and venue

These Terms are governed by the laws of the State of Floridaand the United States, without regard to conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or your use of the website will be resolved exclusively in the state or federal courts located in Sarasota County, Florida, and you consent to personal jurisdiction in those courts.

Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Reach out to Lean Initiative LLC at mike@theleaninitiative.com or by mail at Sarasota, FL.