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Workshop 10 Custom — 1 day to multi-week Built around your schedule

Custom Team Training

Generic training gets generic results. Yours won't be generic.

Training designed around your industry, your processes, your people, and your goals.

100%

of content built around your real business

2x

knowledge retention vs. off-the-shelf training

Day 2

is when your team starts applying what they learned

The real story

Generic training teaches Lean Six Sigma. Custom training teaches your team how to fix your business. The difference shows up the week after class — not in a certificate on the wall.

By the numbers

More of what this workshop unlocks

75%

less 'this doesn't apply to us' pushback in the room

Any

industry — manufacturing, healthcare, services, gov

Flex

delivery: half-days, full weeks, or virtual cohorts

See examples from past work

What this looks like in the real world

An anonymized snapshot from a recent engagement. Names and identifying details changed — outcomes and methodology are real.

Case vignetteSpecialty insurance carrier
The challenge
Two prior off-the-shelf training rounds had zero measurable application back on the job.
What we did
Custom 3-day program built entirely around real claims-handling processes, with live data exercises.
The result
Day 2 of class produced two improvements that went live the next week. Cycle time on the target process dropped 38%.

Roles in the room

  • Claims VP (sponsor)
  • Team leads (4)
  • Claims handlers (16)
  • Data analyst (live exercises)

Timeline

  1. 1

    Curriculum customization

    Weeks 1–3

  2. 2

    3-day program

    Days 1–3

  3. 3

    Application coaching

    Weeks 1–4 post-class

Anonymized data

2

Improvements live in week 1

−38%

Cycle-time reduction

2x

Knowledge retention vs. prior

90%+

Application rate

Figures rounded and lightly anonymized to protect client identity.

Headline outcome

−38% cycle time

Could your team see a result like this? The only way to know is a 30-minute conversation about your process.

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Same workshop, digital environment

What this looks like in a corporate / digital team

The exact same methodology — applied to software, SaaS, IT, marketing, or professional-services workflows. Anonymized snapshot from a recent engagement.

Digital exampleGlobal Consultancy — Proposal-to-SOW Process
The challenge
A professional-services firm's proposal-to-SOW cycle averaged 21 days, with rework loops between practice leads, legal, and pricing on every deal.
What we did
Custom 3-day program built entirely around real proposal data, live BD pipeline, and the firm's own contracting templates.
The result
Day 2 of class produced two improvements that went live the next week. Proposal-to-SOW cycle dropped to 9 days; win-rate on shortlisted deals up 14 points.

Headline outcome

−57% proposal cycle time

Same DMAIC, RCA, mapping, and standard-work tools — applied to digital workflows like Jira, Salesforce, HubSpot, GitHub, Asana, and Notion.

Annualized savings

~$2.6M / yr in won revenue + cycle savings

+14 pts on shortlist win-rate across ~30 shortlisted deals/yr at the firm's avg engagement size, plus ~12 days of practice-lead, legal, and pricing time recovered per deal.

Why this workshop matters

Off-the-shelf training rarely sticks. Custom training uses your real processes, your real challenges, and your real data — so what your team learns on day one applies on day two.

What your team walks away with

  • Curriculum built around your business challenges
  • Hands-on practice with your processes and data
  • Higher engagement and retention than generic training
  • Immediate application back on the job

Up next

Process Mapping Workshops

Proof across industries

Outcomes from 5 different industries

Anonymized snapshots from real engagements. Filter by industry or outcome type to focus on the proof that matters most to you.

Filter
Anonymized proof Specialty insurance carrier

The team walked in skeptical and walked out with a working improvement and a control plan to keep the gain.

Engagement sponsor, Specialty insurance carrier

Custom Team Training

Outcome

−38% cycle time

Headline outcome from a recent engagement

Identifying details changed. Methodology and results are real.

Anonymized proof Medical Devices

After three failed 'fixes,' the field defect finally stopped. The RCA session paid for itself in one quarter.

Quality Director, Medical Devices

Root CauseQuality

Outcome

0

Recurrences in two quarters (was monthly)

Identifying details changed. Methodology and results are real.

Anonymized proof Consumer Goods Manufacturing

Daily huddles changed the cadence of the entire plant. Issues that used to die in monthly reports get solved by lunch.

Plant Manager, Consumer Goods Manufacturing

Daily ManagementOpEx

Outcome

+11pt

OEE improvement, no capex

Identifying details changed. Methodology and results are real.

Anonymized proof Professional Services / Consulting

Our proposal-to-SOW cycle had quietly become our biggest deal-killer. A custom 3-day program with our real pipeline turned that around in a quarter.

Managing Partner, Professional Services / Consulting

Custom TrainingBD Ops

Outcome

−57%

Proposal-to-SOW cycle time

Identifying details changed. Methodology and results are real.

Anonymized proof Specialty Insurance

Day 2 of training, my team shipped two real improvements. After two failed off-the-shelf programs, this finally stuck.

Claims VP, Specialty Insurance

Custom TrainingClaims

Outcome

−38%

Cycle time on target process

Identifying details changed. Methodology and results are real.

Get an outcome like the one above

Drop your name and email — we'll schedule a free 30-minute consultation.

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Common questions

Everything you'd ask before booking

Specific to Custom Team Training — scheduling, format, prerequisites, and what to expect.

  • No prior certification is required. Custom Team Training is built so anyone in the room — from frontline operators to senior leaders — can contribute on day one. We meet your team at their current level and build from there.

  • Standard duration is Custom — 1 day to multi-week. Schedules are flexible — full days, half-days, or split across weeks to fit your operations. We finalize the cadence with your sponsor before booking so it works around real production and staffing constraints.

  • Yes — delivery is built around your schedule. Onsite is best when the work is physical or floor-walks add value. Remote works well for office, knowledge, and multi-site teams. Hybrid (a facilitator onsite plus remote breakouts) is increasingly common for distributed organizations.

  • Any team needing tailored Lean Six Sigma development get the most out of it. We strongly recommend including an executive sponsor for the kickoff and close-out — alignment at that level is what turns workshop output into real change.

  • Most teams identify quick wins during the workshop itself and deliver curriculum built around your business challenges within 30–90 days. Larger structural improvements typically land within one to two quarters once the control plan is in place.

  • Yes. Every engagement starts with a short scoping call to tailor examples, exercises, and templates to your industry, your terminology, and the specific processes you want to improve. Generic case studies don't make it into the room.

  • Facilitation by a Master Black Belt, all materials and templates, a documented output (current-state map, charter, A3, or control plan depending on the workshop), and a 30/60/90-day follow-through plan. We can also bundle coaching for project leaders if you want execution support.

  • Typical cohorts run 8–20 people for hands-on workshops and up to 30 for training-style sessions. Smaller groups go deeper; larger groups build wider capability. We'll recommend a size based on your goal during the consultation.

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